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Forum
-> Shopping
-> Strollers
amother
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Fri, Jun 27 2014, 1:32 pm
got it couple of months ago & handlebar foam already torn. anyone else with this issue? complained to store where bought & guy just shrugged shoulder...
anyone else with this issue?
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Amelia Bedelia
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Fri, Jun 27 2014, 4:03 pm
Yes, it's a common problem and the company says it's not covered under the warranty. However, if you call Mountain Buggy direct immediately maybe within thirty days, there's a possibility they will cover it. I ended up taping it down with black electrical tape. Good luck! Let us know what happens.
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Dev80
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Sat, Jun 28 2014, 4:31 pm
Definitely get in touch with Mt Buggy, it's a one year warranty and that's not normal wear and tear. I got a whole new frame for other issues right before my year was up. The guy at the store could have been a little more caring but it's really the stroller companies that take care of it not the stores who sold it.
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rachel91
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Sat, Jun 28 2014, 5:45 pm
I have it for 2 years, and don't have this issue.
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Tekky
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Sun, Jun 21 2015, 5:59 am
if anyone who sees this has this handlebar issue, please pm me
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