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Forum
-> Computers, Phones and Devices
ruth
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 Wed, Jan 07 2015, 4:45 am
I tried to listen to a cd on my dvd drive, when I couldn't I read online that by downloading a windows codecs I could, so I downloaded and now I can't hear anything: before I could hear from things online.
any ideas what to do now? 
(I already check the obvious things, like the Control Panel, volume, etc.)
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Hashem_Yaazor
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Wed, Jan 07 2015, 10:01 am
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Can you uninstall whatever you installed?
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ruth
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Wed, Jan 07 2015, 12:49 pm
I did uninstall, I did a Restore to default settings, I checked the driver for the speakers.
when I turn on the computer, I can't hear the Windows "welcome" music.
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Hashem_Yaazor
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Wed, Jan 07 2015, 1:03 pm
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In device manager, are there any 'conflicts' listed?
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ruth
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Wed, Jan 07 2015, 2:37 pm
I opened the Device Mgr, but I don't know what I'm looking for. I opened the Sound, Video Game Controllers and only shows in the sub menu the name of the speakers. I already looked on the speaker settings. How do I know if the driver for the speakers is ok?
I also revealed the Hidden Devices and "Storage Volume Shadow copies" is revealed. the submenu for that shows several of the same name. what is this?
thanks for helping me troubleshoot. (I only wish my life had a easy trouble shoot)
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greenfire
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Wed, Jan 07 2015, 3:03 pm
there are little buttons on top row of the keyboard [right along with the F1 - F12 ... look for the speaker ones & put on the sound
I hope this helps
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Hashem_Yaazor
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Wed, Jan 07 2015, 3:04 pm
| ruth wrote: | I opened the Device Mgr, but I don't know what I'm looking for. I opened the Sound, Video Game Controllers and only shows in the sub menu the name of the speakers. I already looked on the speaker settings. How do I know if the driver for the speakers is ok?
I also revealed the Hidden Devices and "Storage Volume Shadow copies" is revealed. the submenu for that shows several of the same name. what is this?
thanks for helping me troubleshoot. (I only wish my life had a easy trouble shoot) |
Which OS are you using?
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ruth
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Wed, Jan 07 2015, 9:34 pm
Im using Windows 7
Greenfire: I tried the F8 key and that didn't work either, sigh.
thanks all of you, I hope someone gets a good idea
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Hashem_Yaazor
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Wed, Jan 07 2015, 10:19 pm
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Ok, when you look at the stuff in device manager, you should see icons next to the items....do any of them have a yellow warning triangle with an exclamation point in them?
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ruth
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Thu, Jan 08 2015, 2:13 am
thanks for being such a pal and staying with me on this....
no, all of the triangles/arrows are white.
I sent an email to the company that makes the Audio Smart for guidance. ie how to download/reload the proper driver.
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Hashem_Yaazor
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Thu, Jan 08 2015, 10:22 am
OK, good luck! (I'm not really a windows person, so I was kind of floundering  )
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ruth
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Sun, Jan 11 2015, 5:04 am
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thanks for all the encouragement. I found out what to do: uninstall the driver; then reboot the computer; once the computer loads, it will reinstall the driver. This worked! Shema....
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