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Forum
-> Relationships
-> Simcha Section
amother
Magenta
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Thu, Sep 22 2016, 2:56 pm
Photographer took his time getting us digital pictures, proofs, making a few changes... Yes we did take some time getting back after each time but he is taking forever!!!!
Promised me it was sent to the printer months ago.
Not returning emails.
So upset!!!
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OMG!
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Thu, Sep 22 2016, 4:21 pm
Your own wedding? How many years ago? Because I too only got proofs and no album. Would love to make one though
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amother
Magenta
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Thu, Sep 22 2016, 4:27 pm
Yep. My wedding. I got digital rights and might make a snapfish album but I want the professional one my parents paid for. He keeps making excuses until now, when he won't respond to my emails.
How often to email?
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Runner18
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Thu, Sep 22 2016, 5:15 pm
That's really not nice.
I know that threatening is obviously a last resort, but perhaps it would be helpful in your next email to list all the dates you reached out to him and got no answer, and that you have no choice but to file a complaint with the Better Business Bureau. No one wants to a complaint open against them, especially if their business is off the books (which many photographers do...)
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amother
Denim
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Thu, Sep 22 2016, 8:41 pm
Our wedding album looks just like a snapfish one :-p (we got a cheaper package)
we went through this with our wedding video. we even considered dropping by at his house when he started not answering his phone when we called (we eventually called from a different phone number and he answered!). we finally got it... so frustrating though!
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tichellady
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Thu, Sep 22 2016, 9:01 pm
I'm sorry. I would sent the photographer a letter of Intent that you will be taking this to small claims court if you do not receive the album within 40 days.
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