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Need help with return



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cool_mama




 
 
    
 

Post Tue, Aug 19 2014, 4:38 pm
I made two orders by carters and sent them back but I don't have the tracking number (forgot to write it down) and my cc wasn't credited. I send it back over 6 weeks ago!
carters told me they can't help me since I don't have a tracking number and I should be getting back a nice amount of money!

what should I do? ups can't help me
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PinkFridge




 
 
    
 

Post Tue, Aug 19 2014, 7:38 pm
Do you have anything in your inbox from them?
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ricotta




 
 
    
 

Post Wed, Aug 20 2014, 1:16 am
Did you call the credit card company?
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MaBelleVie




 
 
    
 

Post Wed, Aug 20 2014, 1:41 am
Did you use a shipping label that you printed online, or did you go to the post office or a UPS store? If you printed online, there is probably something you can track down. Otherwise you will need your receipt.
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