So annoyed at Junees!

FranticFrummie

Thu, Aug 18 2016, 2:54 am

You know what else is interesting? This new poster has not PMed me, but chose to come into the thread instead of speaking to me directly to solve things.

water_bear88

Thu, Aug 18 2016, 4:19 am

As I said, I try to avoid buying clothing from the States- but the numbered and lettered sizes are pretty meaningless between brands, since some companies use varying degrees of vanity sizing and some use "real" sizing. What I do expect, though, is an accurate sizing chart on the site! Call a 32-bust, 28-waist, 36-hip (numbers random off the top of my head) whatever size you like- I may make fun of you, but I'll buy your clothing. Call some items that size a 4 and some a 14? You've lost my custom. I don't have patience or funds to deal with returns.

greenfire

Thu, Aug 18 2016, 2:24 pm

FranticFrummie wrote:

Have a nice day full of unicorns, rainbows, and puppies. Rolling Eyes

and that's how denial works ...

watergirl

Thu, Aug 18 2016, 2:27 pm

I want to know where their customer service rep is - now that FF has called them out on the fact that she was never actually contacted.

CatLady

Thu, Aug 18 2016, 3:02 pm

I hope this was not a customer service rep from Junees, for a variety of reasons. First of all, it is incredibly small-minded to call out a customer on a message board. Secondly, misspelling the name of a customer is not achieving the business' desired impression of being attentive to detail!

I hope the real Junees people send a message to FF, or Yael, disassociating themselves from this poster and making things right. I won't be buying their products, because of the unpredictability of their sizing. I dieted down from being a XXL at Old Navy to being a M, and I categorically refuse to wear garments of a size that in my mind negates all my hard work.

oliveoil

Thu, Aug 18 2016, 3:11 pm

I think ya'all are giving way too much credit to Junees.
To me the post absolutely sounds like it is legit.

groisamomma

Thu, Aug 18 2016, 3:22 pm

oliveoil wrote:

I think ya'all are giving way too much credit to Junees.
To me the post absolutely sounds like it is legit.

From my experience in the Lakewood store I unfortunately have to agree with you. Sad

(Junee Jr. not as much as the regular Junee though.)

FranticFrummie

Sat, Aug 20 2016, 10:12 pm

amother wrote:

Any updates? This is so weird !

No PMs, and no email from customer service.

I stand by my annoyance.

FranticFrummie

Wed, Aug 24 2016, 11:25 am

I sent a second email, and there is still no response.

I'll try calling tomorrow.

ariellabella

Wed, Aug 24 2016, 11:31 am

I know that the alleged customer service post was reported a week ago - does anyone know if Yael investigated?

FranticFrummie

Wed, Aug 24 2016, 12:43 pm

ariellabella wrote:

I know that the alleged customer service post was reported a week ago - does anyone know if Yael investigated?

No idea. I'm assuming she's a troll. I can't imagine any customer service person speaking like that, and I've heard nothing from the company itself.

HonesttoGod

Wed, Aug 24 2016, 1:28 pm

This is so weird.
I will jump on the bandwagon and say whilst I do wear Junnee, I love some of their clothing and I do fit into their clothes (albeit a size bigger than I usually buy elsewhere), their customer service is horrific.
From the in store sales girls to the online servce (that like FF I received no response to).
I deal with it because it is convenient for me and I live near enough to shop in store but each time I go I get upset from their attitude.

FranticFrummie

Wed, Aug 24 2016, 1:43 pm

I just got a shipment of shirts from American Apparel. They all fit me perfectly, and the quality is amazing. I also found out that they have a store in Tel Aviv, so next time I won't have to deal with shipping, I'll just take the train down there.

They are getting ALL my business from now on.

greenfire

Wed, Aug 24 2016, 1:45 pm

FranticFrummie wrote:

great

now just make sure to sell those other shirts ... there are some gals out there whom they would fit

FranticFrummie

Wed, Aug 24 2016, 2:14 pm

greenfire wrote:

great

now just make sure to sell those other shirts ... there are some gals out there whom they would fit

OK, so who out there wears a Junees XL? I have two M sizes too, in the sparkly navy and black.

Iymnok

Wed, Aug 24 2016, 2:32 pm

FranticFrummie wrote:

OK, so who out there wears a Junees XL? I have two M sizes too, in the sparkly navy and black.

Would my daughter?
8yo or 6yo. We can always use more shells Very Happy

sourstix

Wed, Aug 24 2016, 2:48 pm

Be t how can it be that a scree name was created in such a short time? It definitely takes a couple of days. So how did this happen? Frantic please call the store and make this crazy story over. I hope they can help you.