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Forum
-> Computers, Phones and Devices
aprildiamond
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 Sun, Jul 28 2019, 12:12 am
I have been experiencing the weirdest thing lately. While I am using Google Chrome to access the internet, it randomly shuts down and then uninstalls itself from my laptop. When I reinstall it and then open it up, I get a message that Chrome was not shut-down correctly, and do I want to reopen all my tabs. I click yes, and then I am back to where I started from...
Any tips?
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Rappel
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Sun, Jul 28 2019, 12:55 am
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It sounds like you have a virus running in the background. Do a deep virus scan, and if you still come up blank, you may have to reset your laptop.
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aprildiamond
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Sun, Jul 28 2019, 12:59 am
| Rappel wrote: | | It sounds like you have a virus running in the background. Do a deep virus scan, and if you still come up blank, you may have to reset your laptop. |
How do I run a deep virus scan?
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Rappel
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Sun, Jul 28 2019, 4:12 pm
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Go into your computer settings, type into the search box "virus scan", "anti-virus", or something similar, and see what you come up with. It should be fairly intuitive from there. It may take a while to complete the scan - maybe 30 minutes to an hour
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aprildiamond
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Mon, Jul 29 2019, 12:16 am
| Rappel wrote: | | Go into your computer settings, type into the search box "virus scan", "anti-virus", or something similar, and see what you come up with. It should be fairly intuitive from there. It may take a while to complete the scan - maybe 30 minutes to an hour |
So I completed a full scan and it said no threats detected. I had also restarted it and it ran some updates, and I thought maybe it was fixed, but then it happened again...
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