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OPTIMUM internet is unbearable (in Brooklyn) this week



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amother
OP


 

Post Sat, Aug 29 2020, 11:46 pm
This week my internet connection is on and off.

Are others having the same with Optimum in Brooklyn?

How are you dealing with this?

Ill be in trouble this week if this continues, because we need it for work.
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amother
Periwinkle


 

Post Sat, Aug 29 2020, 11:47 pm
The only issue I had this week was when my 3-year-old unplugged the router.

What speed do you have?
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amother
Red


 

Post Sat, Aug 29 2020, 11:49 pm
Same isuse upstate
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amother
OP


 

Post Sun, Aug 30 2020, 12:21 am
amother [ Periwinkle ] wrote:
The only issue I had this week was when my 3-year-old unplugged the router.

What speed do you have?


Whatever speed I have its been good for the last few months, so I doubt thats the issue.
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sallysaucer




 
 
    
 

Post Sun, Aug 30 2020, 1:00 am
I'm having tons of trouble too. I wish there was a decent alternative.
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amother
OP


 

Post Sun, Aug 30 2020, 10:06 am
I haven’t had internet since Shabbos. Maybe it’s time to switch to Verizon. Any other ideas?
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amother
Honeydew


 

Post Sun, Aug 30 2020, 10:07 am
It's been down since thursday. I've been using my phone as a hotspot.
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amother
OP


 

Post Sun, Aug 30 2020, 10:32 am
amother [ Honeydew ] wrote:
It's been down since thursday. I've been using my phone as a hotspot.


How do I do that?
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amother
Chocolate


 

Post Sun, Aug 30 2020, 10:35 am
I have Spectrum and I kid you not, every night for the past 3 months from 8pm to around 4am, we have no internet. We’ve had more technicians come out than I can count. The issue has been escalated and still no resolution. And they won’t even take money off the bill. We are switching to Verizon.
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amother
OP


 

Post Sun, Aug 30 2020, 10:39 am
amother [ Chocolate ] wrote:
I have Spectrum and I kid you not, every night for the past 3 months from 8pm to around 4am, we have no internet. We’ve had more technicians come out than I can count. The issue has been escalated and still no resolution. And they won’t even take money off the bill. We are switching to Verizon.


I bet Verizon is messing everyone else up.

Anyone know how to connect to a phone?
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amother
Navy


 

Post Sun, Aug 30 2020, 11:09 am
I'm in Queens with spectrum and have been having issues for almost a week. They've been working on it a ton
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amother
Babyblue


 

Post Sun, Aug 30 2020, 11:12 am
Well, I have Verizon and the service is not great at all. I pay a lot of money and I have service but it gets cut off and restarts all the time. It is also extremely slow...I've had Verizon techs out to check it and they all say that's a Verizon issue. One advised me to switch....
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amother
Babyblue


 

Post Sun, Aug 30 2020, 11:12 am
I'm in Brooklyn btw
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amother
OP


 

Post Sun, Aug 30 2020, 11:04 pm
amother [ Babyblue ] wrote:
Well, I have Verizon and the service is not great at all. I pay a lot of money and I have service but it gets cut off and restarts all the time. It is also extremely slow...I've had Verizon techs out to check it and they all say that's a Verizon issue. One advised me to switch....


You have Fios (supposedly the best Verizon internet)?
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