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PeanutMama
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 Thu, Apr 29 2021, 2:17 pm
I barely use my big stroller with my son. I did use it today for big grocery stuff since that stroller has a huge basket.
I’ve been noticing when it’s on the half sitting/half lying down position (it’s the type that clicks into a position not the type where you can adjust to whatever angle is comfy for the baby/toddler) it randomly goes into the lying down position
My son giggled at this but it startled me. So either my son can be sitting or lying down flat.
I brought this stroller in a local baby place before my son was born and I don’t know how long the warranty is if they have one so I’m not sure if I can get a free replacement.
Is there anything to do?
I don’t know what’s making the seat go from a reclining position to a lying position.
My son is not that heavy, and the stroller can carry babies and toddlers up to 50 pounds supposedly.
Hope someone can help
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amother
Slateblue
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Thu, Apr 29 2021, 2:27 pm
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What brand is it? Some companies like uppababy and city select have really excellent customer service even if the store itself doesNt
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chili-n-cholent
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Thu, Apr 29 2021, 2:32 pm
What company? That would help us clarify things.
You should usually be contacting the company for help with warranty issues.
I have a bugaboo and it is very easy to contact them with issues, you just submit an online form and the replacement part was by my door 3 days later.
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amother
Gold
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Thu, Apr 29 2021, 10:27 pm
| Hashem_n_Farfel wrote: | | Mamas and papas stroller |
Contact mama's and papa's directly if its still under warranty
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avrahamama
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Thu, Apr 29 2021, 10:30 pm
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Also check to see if there is a recall
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amother
Yellow
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Fri, Apr 30 2021, 8:06 am
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It sounds like the mechanism for changing the seat position is possibly loose or broken which is why it moves unexpectedly.
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