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Annoyed about my children’s place orders- update



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amother
OP


 

Post Wed, Jun 15 2022, 4:32 pm
I made two orders from children’s place- one on the 9th and one yesterday. I haven’t getting a shipping confirmation email from either order yet. When I called the store near me, the sales person was very unhelpful. Is there anyone to reach out to, to find out when my orders will be shipped?
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jflower




 
 
    
 

Post Wed, Jun 15 2022, 4:56 pm
1-877-752-2387

Children's place customer service
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amother
Junglegreen


 

Post Wed, Jun 15 2022, 4:57 pm
They take really long to ship things, they will update when it ships
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amother
Thistle


 

Post Wed, Jun 15 2022, 5:07 pm
I find thet take forever to update, but onfe they do the package comes in a day or two
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soapsuds




 
 
    
 

Post Wed, Jun 15 2022, 5:35 pm
jflower wrote:
1-877-752-2387

Children's place customer service

Be prepared to wait forever, though, to get to talk to someone.
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amother
OP


 

Post Wed, Jun 15 2022, 6:16 pm
jflower wrote:
1-877-752-2387

Children's place customer service

Thank you!! I guess it’s a good thing I’m not working tomorrow….
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amother
OP


 

Post Wed, Jun 15 2022, 6:17 pm
Now I know for next time, I should do pick up in the store….I think that’s the one that was the same day option.
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amother
Seashell


 

Post Wed, Jun 15 2022, 6:36 pm
Check your spam and promotions
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ra_mom




 
 
    
 

Post Wed, Jun 15 2022, 6:41 pm
Their shipping is not like Amazon. It usually takes a good week and a half. Sometimes Amazon has their items for a bit more with next day delivery .
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amother
Snapdragon


 

Post Wed, Jun 15 2022, 8:03 pm
amother [ OP ] wrote:
Now I know for next time, I should do pick up in the store….I think that’s the one that was the same day option.

I have waited a long time in store...orders aren't always prepared when you come
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amother
OP


 

Post Wed, Jun 15 2022, 8:16 pm
amother [ Snapdragon ] wrote:
I have waited a long time in store...orders aren't always prepared when you come

When I was ordering online, there was an option to pick up that day in the store.
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amother
Lightblue


 

Post Wed, Jun 15 2022, 9:13 pm
When you placed the order it should have said the delivery timeframe when choosing shipping options. If it’s still within that timeframe I would wait to call- they’ll just tell you to wait and it’ll be a big waste of time

Once it passes that time frame I would call obviously

You can also try checking spam or on the website order status page with your order number
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amother
OP


 

Post Thu, Jun 16 2022, 7:25 am
Update: my first order came yesterday, apparently, even without a shipping notice! I got a shipping notice for my second order, most of it is estimated to be coming Friday….
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