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Forum
-> Computers, Phones and Devices
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amother
OP
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 Wed, Jan 18 2023, 1:47 pm
It no longer shows up when I do a "Find My Iphone" search.
I reset the Iphone, and I followed Youtube tutorials. No change.
"Find My" Is greyed out on Iphone 11.
Under Find My in settings it says "Family information is not available".
What can I try?
tia
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Amarante
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Wed, Jan 18 2023, 2:18 pm
Call Apple Support
Their tech support is awesome and if the first person can’t help, they quickly refer you to a senior engineer.
They have software that with your permission can view your screens so they can see exactly what is going on to advise you.
1 (800) MYAPPLE is their phone for support
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amother
Birch
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Wed, Jan 18 2023, 2:40 pm
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Do you have a filter? Meshimer disables it so they can track you.
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amother
OP
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Wed, Jan 18 2023, 2:53 pm
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I just fixed it with a Youtube tutorial, thanks.
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