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Customer service



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amother
OP


 

Post Fri, Mar 31 2023, 6:01 am
If you’re in a job that deals with customers, do you feel you’re nice to them because that’s you or because you have to?
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amother
Brickred


 

Post Fri, Mar 31 2023, 6:07 am
Depends on the situation. Generally im nice because why be nasty if you can be nice. Sometimes when a customer is out of line we work extra hard to be nice.

Being curt is never worth the detrimental ramifications of a bad review
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singleagain




 
 
    
 

Post Fri, Mar 31 2023, 6:20 am
I am nice to the customers faces and then I go to the back and I so to my co-worker you would not believe what this customer just said

No not really the truth is. Thank God I don't have to deal with customer so often but I do try to find that balance between being absolutely nice and being like I'm sorry you can't read
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SuperWify




 
 
    
 

Post Fri, Mar 31 2023, 6:21 am
Nice and polite but firm in the company’s policies.
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