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Forum
-> Shopping
ra_mom
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Tue, Jan 15 2019, 7:05 pm
Google the description of what you found. You're sure to find something that you like elsewhere, that actually has some sort of guarantee from customer service if something goes wrong.
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amother
Crimson
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Tue, Jan 15 2019, 7:21 pm
I would not buy such a pricey item from zulily, especially if its not eligable for return. I'm sure you can find it elsewhere.
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amother
Orchid
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Tue, Jan 15 2019, 7:46 pm
ra_mom wrote: | Google the description of what you found. You're sure to find something that you like elsewhere, that actually has some sort of guarantee from customer service if something goes wrong. |
You're right, I found it here-
https://www.hayneedle.com/prod.....t.cfm
But it's much more.
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ra_mom
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Tue, Jan 15 2019, 7:48 pm
I'm the type that pays the extra $100 for protection rather than risk a full $400 in the garbage.
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allthingsblue
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Tue, Jan 15 2019, 8:51 pm
The pottery barn one is nice. Pottery barn is a reputable company.
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lucky14
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Tue, Jan 15 2019, 11:23 pm
Get the Pottery Barn one. Do not buy something so expensive from Zulilly. Their return policy is not the best (I also don't like the fact they don't have product reviews on their website). I'd only buy something from them if it was inexpensive and I was familiar with the product. Pottery Barn all the way.
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urban gypsy
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Wed, Jan 16 2019, 9:37 am
I just wanted to comment that I find Zulily is great for standing behind their products. I have frequently complained about things I've ordered on there and they almost always (except for maybe like 2 times) give me a refund or store credit, even though they don't officially accept returns.
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amother
Dodgerblue
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Fri, Jul 03 2020, 12:35 am
urban gypsy wrote: | I just wanted to comment that I find Zulily is great for standing behind their products. I have frequently complained about things I've ordered on there and they almost always (except for maybe like 2 times) give me a refund or store credit, even though they don't officially accept returns. |
So what do people do if they buy clothing and it doesnt fit?
Damaged, defective or incorrect item? (They only take back something if they sent the wrong item or a damaged item?)
https://www.zulily.com/returns-policy
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kenz
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Fri, Jul 03 2020, 6:48 am
amother [ Dodgerblue ] wrote: | So what do people do if they buy clothing and it doesnt fit?
Damaged, defective or incorrect item? (They only take back something if they sent the wrong item or a damaged item?)
https://www.zulily.com/returns-policy |
Officially this is their policy but in actuality, they do stand behind their products. As PP said, if you complain they almost always reimburse, without even making you return the product. That said, there are definite drawbacks to buying there, like extended shipping times, etc, but if you see something you really can’t find elsewhere, you can probably take the chance.
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