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Trouble with my AliExpress account- help please!!

 
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esther36




 
 
 
 

Post  Sun, May 31 2020, 1:15 am
To make a long story short I am locked out of my AliExpress account for the last couple of months. I had accidentally made an order with a card that was cancelled cuz of fraudulent charges on it and after I sent documents for verification that it was actually me making the purchases and putting my info for a new cc I still can't make any orders! They keep asking for documentation and ID for verification purposes and then denying my appeal.... I have no clue what to do about it. Anyone ever had this problem that can guide me? I have some items in my cart that I really need soon and would like to finally get the orders to go thru! Thanks so much in advance for your help!
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ladYdI




 
 
 
 

Post  Sun, May 31 2020, 1:18 am
Just open another account on a different name and reorder those things
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Einikel




 
 
 
 

Post  Sun, May 31 2020, 1:21 am
ladYdI wrote:
Just open another account on a different name and reorder those things


This and pay only through PayPal
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esther36




 
 
 
 

Post  Mon, Jun 01 2020, 1:26 am
Thanks for your replies! I did open a new account with a new email and all but it didn't help anything. And they don't give u the option of paying thru PayPal. Anyone else ever had such a problem with AliExpress?
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