Interesting email from organization

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Forum -> Relationships -> Manners & Etiquette

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amother

Wed, Nov 18 2020, 3:40 pm

I got the following email from a well known organization: "Your CC keeps on declining despite the fact that you had told me that it had gone through successfully at other organizations. Please call me back with the correct CC info. Thank you." Followed by a phone number.
Is this an awful tacky way of trying to raise funds? I don't have a credit card, I didn’t talk to this organization regarding my credit card, and we haven't donated to any organizations recently.
Would you respond to this email and how?

vintagebknyc

Wed, Nov 18 2020, 3:40 pm

This is spam.

Genius

Wed, Nov 18 2020, 3:41 pm

It’s either supposed to be funny (it isn’t) or it went to the wrong recipient.

amother

Seashell

Wed, Nov 18 2020, 3:41 pm

I would assume it's an error, probably meant to sent to a different person

amother

Wed, Nov 18 2020, 3:42 pm

vintagebknyc wrote:

This is spam.

But the phone number they gave to call back is the phone number of the organization.

yiddishmom

Wed, Nov 18 2020, 3:43 pm

I would say it's spam. But if it's really the organization's phone number, then it was probably sent to the wrong email address.

vintagebknyc

Wed, Nov 18 2020, 3:44 pm

amother [ OP ] wrote:

But the phone number they gave to call back is the phone number of the organization.

That's typical of spam, trying to make it look real.

amother

Wed, Nov 18 2020, 3:45 pm

vintagebknyc wrote:

That's typical of spam, trying to make it look real.

How is it spam if the real phone number of the organization is there and if I call that number I can donate to the organization?

icebreaker

Wed, Nov 18 2020, 3:46 pm

I would not respond and just toss into trash folder.

amother

Wed, Nov 18 2020, 3:47 pm

amother [ Seashell ] wrote:

I would assume it's an error, probably meant to sent to a different person

Do I need to respond to the email or can I ignore it?

vintagebknyc

Wed, Nov 18 2020, 3:48 pm

amother [ OP ] wrote:

How is it spam if the real phone number of the organization is there and if I call that number I can donate to the organization?

I'm sorry, I misread, I thought they were asking you to click on a link as well as offering their phone number. I'd agree with others, it's a mistake.

Genius

Wed, Nov 18 2020, 3:48 pm

amother [ OP ] wrote:

Do I need to respond to the email or can I ignore it?

You don’t need to respond to the email. You can donate if you want to, but you don’t have to

amother

Wed, Nov 18 2020, 3:50 pm

Genius wrote:

You don’t need to respond to the email. You can donate if you want to, but you don’t have to

Thanx. I see that the email was sent to afew people at once, so weird.

PinkFridge

Wed, Nov 18 2020, 4:36 pm

Do you want to call and ask if they've been hacked/if they can get you off their list?

singleagain

Wed, Nov 18 2020, 4:52 pm

amother [ OP ] wrote:

Thanx. I see that the email was sent to afew people at once, so weird.

They probably meant to blind copy a bunch of people who did have this issue.

I think it would be nice but not necessary to let them know that they have some sort of glitch.

shabbatiscoming

Thu, Nov 19 2020, 4:16 am

amother [ OP ] wrote:

How is it spam if the real phone number of the organization is there and if I call that number I can donate to the organization?

Spam mail doesnt just mean not real mail. It also means junk email that is sent in bulk in the hopes that at least one person will respond.
Just ignore. Ive gotten such messages in phone calls from tzedaka places. Its very annoying and not very nice to be honest.

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