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Israeli phone number *5018 what does it mean?

 
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amother




OP
 

Post Tue, Mar 02 2021, 7:34 am
It’s a phone for a business. Why is there a * and only for digits.
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Rappel




 
 
 
 

Post Tue, Mar 02 2021, 7:36 am
They have a shortcut phone number. Like dialing 911 in America. I've only seen this for big business/semi-government agencies.

Last edited by Rappel on Tue, Mar 02 2021, 7:37 am; edited 1 time in total
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DrMom




 
 
 
 

Post Tue, Mar 02 2021, 7:37 am
Many large Israeli businesses have a phone line like this. It's just easier for customers to remember.
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amother




OP
 

Post Tue, Mar 02 2021, 9:38 am
I’m trying to call it from the US. it doesn’t work. Do you dial the *? Is there an area code. I have a phone card and it gives me an error when I dial this number
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Rappel




 
 
 
 

Post Tue, Mar 02 2021, 9:47 am
amother [ OP ] wrote:
I’m trying to call it from the US. it doesn’t work. Do you dial the *?


Yes. If you're dialing from the US, you might need to put +972 in front of it.

I see you're calling מחסני חשמל.

If that doesn't work, then email them:
cs.mh@ecp.co.il
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Rappel




 
 
 
 

Post Tue, Mar 02 2021, 9:48 am
Worst comes to worst - Maybe one of us can handle the transaction for you? I'd be happy to help
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amother




OP
 

Post Tue, Mar 02 2021, 9:50 am
Rappel wrote:
Worst comes to worst - Maybe one of us can handle the transaction for you? I'd be happy to help

Thank you. I ordered something. I emailed to cancel but they completely ignored me. Now the package just arrived in israel. Idk what to do.I actually emailed that email that you posted twice. I ordered on Sunday and I emailed to cancel on Sunday and Monday and they received the item today...
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shabbatiscoming




 
 
 
 

Post Tue, Mar 02 2021, 10:03 am
Found these numbers for the jerusalem store, if that helps.
077-2126611
02-6255064
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amother




OP
 

Post Tue, Mar 02 2021, 10:04 am
shabbatiscoming wrote:
Found these numbers for the jerusalem store, if that helps.
077-2126611
02-6255064

Thanks.
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amother




OP
 

Post Tue, Mar 02 2021, 10:10 am
shabbatiscoming wrote:
Found these numbers for the jerusalem store, if that helps.
077-2126611
02-6255064

I called this number and he said it’s not his store. It doesn’t say what store it came from on the receipt. Maybe I need to dispute the charge. Is this common in israel?
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shabbatiscoming




 
 
 
 

Post Tue, Mar 02 2021, 10:18 am
amother [ OP ] wrote:
I called this number and he said it’s not his store. It doesn’t say what store it came from on the receipt. Maybe I need to dispute the charge. Is this common in israel?
Does the receipt not have a phone number on it then?
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amother




OP
 

Post Tue, Mar 02 2021, 10:33 am
shabbatiscoming wrote:
Does the receipt not have a phone number on it then?

The number is*5018
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Rappel




 
 
 
 

Post Tue, Mar 02 2021, 11:51 am
It sounds like exactly what you think happened: you bought something, emailed them, they missed it, and the item was delivered.

I think you should dispute the charge. One of us can get on the line and yell at them for a while tomorrow, but if the item is already delivered and we're not you, it's going to be a stonewall. Best bet would be for the current possessor of the item to take it back to a store with the receipt and fight it there, new item in hand.
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amother




OP
 

Post Tue, Mar 02 2021, 11:53 am
Rappel wrote:
It sounds like exactly what you think happened: you bought something, emailed them, they missed it, and the item was delivered.

I think you should dispute the charge. One of us can get on the line and yell at them for a while tomorrow, but if the item is already delivered and we're not you, it's going to be a stonewall. Best bet would be for the current possessor of the item to take it back to a store with the receipt and fight it there, new item in hand.

The person I sent it to won’t go there:(. Idk if to dispute the charge. I emailed them to come and pick up the item....
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