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Forum -> Inquiries & Offers -> New York related Inquiries
Issues with Fidelis - anyone knows who I can turn to?



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amother
OP


 

Post Tue, Apr 13 2021, 7:53 am
Is there a community board member or other
person who can help me appeal
a denial from Fidelis?
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amother
Natural


 

Post Tue, Apr 13 2021, 10:17 am
Are you on Medicaid? Is it a mental health issue? I have contacts for both. If it's Medicaid, the state can look into it for you: ManagedCareComplaint@health.ny.gov

It may take a little while to get back to you, but they will. I believe the woman who checks this email box is named Corinne.
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amother
OP


 

Post Tue, Apr 13 2021, 10:20 am
thanks so much
yes
it's medicais
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amother
Scarlet


 

Post Tue, Apr 13 2021, 10:22 am
Fidelis is simply impossible to deal with. The best thing is to file a complaint with the attorney generals office.
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amother
Natural


 

Post Tue, Apr 13 2021, 10:47 am
amother [ Scarlet ] wrote:
Fidelis is simply impossible to deal with. The best thing is to file a complaint with the attorney generals office.


I had very good luck going to Linked In, finding the names of all their executive vice presidents, and emailing them three times a week till the matter was resolved.
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