movers scraped our leather couches

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Movers scraped our leather couches

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amother

Tue, Aug 03 2021, 5:15 pm

the leather is scraped on the corners/armrests. Is this "to be expected" or did we just luck out?

causemommysaid

Tue, Aug 03 2021, 5:21 pm

Are they a legit company with insurance?

If so you can file a claim

amother

Maize

Tue, Aug 03 2021, 5:37 pm

amother [ OP ] wrote:

the leather is scraped on the corners/armrests. Is this "to be expected" or did we just luck out?

As someone who moved twice in the last 5 years and used 2 different movers, I would say it depends on what the damage is, its almost impossible to move without a scratch or two...

PinkFridge

Tue, Aug 03 2021, 5:52 pm

Sorry for the agmas nefesh. I hope everything else is smooth sailing.

LovesHashem

Tue, Aug 03 2021, 5:54 pm

Did you sign a contract with them or make sure they had insurance?

amother

Tue, Aug 10 2021, 1:41 pm

we are in Israel, and I don't think there was any conversation about insurance :-(

notshanarishona

Tue, Aug 10 2021, 1:42 pm

Then not much you can do

Amarante

Tue, Aug 10 2021, 1:48 pm

Sorry for this.

You can learn from this experience. When I have moved, the movers have wrapped all of the major pieces in large sheets of cellophane so they can't get dirty, scratched or bruised while being moved.

Also for those moving, be sure of what you are insuring. Standard insurance for moves is by weight so if you are moving an expensive piece, you won't necessarily be able to collect actual value.

LovesHashem

Tue, Aug 10 2021, 1:57 pm

amother [ OP ] wrote:

we are in Israel, and I don't think there was any conversation about insurance :-(

I'm in Israel as well - always get a contract. Any one who has moved will tell you this because it's so common here and people move soooo much.

amother

Tue, Aug 10 2021, 2:56 pm

LovesHashem wrote:

I'm in Israel as well - always get a contract. Any one who has moved will tell you this because it's so common here and people move soooo much.

How can we ensure that the contract protects us next time around?

LovesHashem

Tue, Aug 10 2021, 3:07 pm

amother [ OP ] wrote:

How can we ensure that the contract protects us next time around?

Have a contract with the movers that stipulates that they must pay for any damages. Ask them if they have movers insurance - take pictures of furniture before, have a lawyer look through the contract and make sure it stipulates how they decide how much the damage is worth etc.

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