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HELP How helpful are Verizon stores in Brooklyn with billing



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amother
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Post Mon, May 16 2022, 11:39 am
I think Im being ripped off badly by Verizon Wireless.

I got a family plan that seemed like a good deal, with the agreement that I sign up for autopay. I was told by Verizon that Id be charged under $300 monthly.

They made so many mistakes, like splitting up my family plan to 2 accounts, and making me ineligible for the discount that youre supposed to get when you use your own phone. Its been an insane experience.

Now I see Im paying through autopay over $400 monthly.

This seems like theyre getting more insane as time passes.

Every time Ive called Cust Serv I speak to someone more clueless than the other.

If I go to a Verizon store, will they help straighten this out?

Any Verizon store in BP or Flatbush thats helpful?

tia
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cookiewriter




 
 
    
 

Post Mon, May 16 2022, 12:59 pm
I have Verizon for 18 years. I find the Verizon stores nightmares. Employees are young and dumb. Especially in Brooklyn. I live here too.
I woukd keep calling Verizon till u get the help u need. Ask to speak to a supervisor
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