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Forum
-> Working Women
Chew21
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 Fri, Jul 08 2022, 7:29 pm
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Would anyone be interested in forming a Amazon seller whatsapp group? We can post Bolo's and tips etc. Wondrring if it wld make sense. Im a fairly new seller
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amother
Hyacinth
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Fri, Jul 08 2022, 7:32 pm
Yes I would.
Totally new seller here .
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funmamma
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Sun, Jul 17 2022, 9:43 pm
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I would like to join as well
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amother
Amethyst
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Sun, Jul 17 2022, 9:46 pm
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amother
Brickred
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Sun, Jul 17 2022, 10:16 pm
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I would be interested in joining as well!!
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Chew21
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Wed, Jul 20 2022, 7:14 pm
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Amazing! Please PM me if you would like to join!
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amother
Emerald
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Mon, Aug 01 2022, 9:25 pm
I've sold on amazon just for a short time. I'm really set up with my own website and thought ill sell on amazon as a bonus but they're such a pain with such high fees I'm done with them!!
I have an issue and wondering if any of you could help.
Amazon issued a refund to a customer cuz the customer claimed he didn't get the item. Tracking shows delivered. I can't reach the customer using amazon's contact info- it says this extension doesn't exist- figured I'd try to get the money back from him privately.
I filed a Safe-T claim with Amazon and they are telling me that since I didn't ship with their shipping they can't assist me even though I provided tracking and screenshots and all proof.
Any advice?
We're talking about a $1,200 order. I sell high ticket item and Amazon is wayyyyyyy to risky for me!!!
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amother
Tomato
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Mon, Aug 01 2022, 9:32 pm
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amother
Diamond
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Mon, Aug 01 2022, 9:48 pm
| amother [ Emerald ] wrote: | I've sold on amazon just for a short time. I'm really set up with my own website and thought ill sell on amazon as a bonus but they're such a pain with such high fees I'm done with them!!
I have an issue and wondering if any of you could help.
Amazon issued a refund to a customer cuz the customer claimed he didn't get the item. Tracking shows delivered. I can't reach the customer using amazon's contact info- it says this extension doesn't exist- figured I'd try to get the money back from him privately.
I filed a Safe-T claim with Amazon and they are telling me that since I didn't ship with their shipping they can't assist me even though I provided tracking and screenshots and all proof.
Any advice?
We're talking about a $1,200 order. I sell high ticket item and Amazon is wayyyyyyy to risky for me!!! |
Contact the company you shipped with. Did you have insurance on the package ?
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amother
Tuberose
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Mon, Aug 01 2022, 9:58 pm
| amother [ Emerald ] wrote: | I've sold on amazon just for a short time. I'm really set up with my own website and thought ill sell on amazon as a bonus but they're such a pain with such high fees I'm done with them!!
I have an issue and wondering if any of you could help.
Amazon issued a refund to a customer cuz the customer claimed he didn't get the item. Tracking shows delivered. I can't reach the customer using amazon's contact info- it says this extension doesn't exist- figured I'd try to get the money back from him privately.
I filed a Safe-T claim with Amazon and they are telling me that since I didn't ship with their shipping they can't assist me even though I provided tracking and screenshots and all proof.
Any advice?
We're talking about a $1,200 order. I sell high ticket item and Amazon is wayyyyyyy to risky for me!!! |
I believe there's nothing you could do. This is a good example how Amazon's service to the sellers is terrible. I guess in the future you would have to use Amazon's shipping and even then, a thief could say the item wasn't in the box.. or they could make a return and send the box with something else inside..so really better not to sell anything above $100 except if you're ok losing a part of your sales to thieves.
Selling expensive items on Amazon is not a good idea. There are skilled thieves looking out to steal high ticket items like this. They know exactly how to manipulate the system.
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amother
Emerald
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Mon, Aug 01 2022, 10:07 pm
That's exactly why I stopped. My stuff basically start at $1k.
I deliberately didn't use amazon shipping cuz I need the insurance from my own which backs any and all damages. But I can't see how insurance could help in this case. They delivered the item exactly how they were supposed to.
Basically you're saying no way to appeal amazon's decision really, correct?
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amother
Razzmatazz
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Mon, Aug 01 2022, 10:47 pm
| amother [ Emerald ] wrote: | That's exactly why I stopped. My stuff basically start at $1k.
I deliberately didn't use amazon shipping cuz I need the insurance from my own which backs any and all damages. But I can't see how insurance could help in this case. They delivered the item exactly how they were supposed to.
Basically you're saying no way to appeal amazon's decision really, correct? |
Wow good luck! Wish I can help.
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amother
Lilac
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Mon, Aug 01 2022, 10:50 pm
| amother [ Emerald ] wrote: | That's exactly why I stopped. My stuff basically start at $1k.
I deliberately didn't use amazon shipping cuz I need the insurance from my own which backs any and all damages. But I can't see how insurance could help in this case. They delivered the item exactly how they were supposed to.
Basically you're saying no way to appeal amazon's decision really, correct? | You can try emailing jeff@amazon.com, it’s a long shot but sometimes works
Also there is a frum Amazon sellers support group that probably has more ideas but I don’t remember the info
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synthy
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Tue, Aug 02 2022, 12:42 am
| amother [ Lilac ] wrote: |
Also there is a frum Amazon sellers support group that probably has more ideas but I don’t remember the info | https://www.asgtg.com/. Super helpful.
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amother
Lilac
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Tue, Aug 02 2022, 9:43 am
| synthy wrote: | | https://www.asgtg.com/. Super helpful. | Yes that’s it. They would know more than anyone.
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