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Forum
-> Inquiries & Offers
-> New York related Inquiries
amother
OP
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Thu, Jul 21 2022, 1:26 pm
Which consumer agencies can I call to get $500 Verizon rebate Im owed?
One person on my family plan brought their own device and they made an error on my account and that caused a headache that they havent corrected since February.
Theyre always saying theyll take care of it.
Its time to call consumer agencies.
Who?
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amother
Royalblue
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Thu, Jul 21 2022, 1:28 pm
Not the credit card company?
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amother
OP
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Sun, Jul 24 2022, 11:17 am
amother [ Royalblue ] wrote: | Not the credit card company? |
Why I use autopay where bill gets deducted from my savings.
I emailed bbb.org and they seem to be working on it.
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amother
Aubergine
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Sun, Jul 24 2022, 11:19 am
I had a similar issue with Verizon recently and had the same experience - each time I called they said they’d take care of it but never actually did. It was so frustrating.
I’d bought the phone on a credit card so I just ended up disputing the charge and getting my money that way. If your relative bought the phone with a credit card, they should try that.
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amother
OP
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Sun, Jul 24 2022, 11:30 am
amother [ Aubergine ] wrote: | I had a similar issue with Verizon recently and had the same experience - each time I called they said they’d take care of it but never actually did. It was so frustrating.
I’d bought the phone on a credit card so I just ended up disputing the charge and getting my money that way. If your relative bought the phone with a credit card, they should try that. |
Interesting so did you switch companies?
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amother
NeonOrange
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Sun, Jul 24 2022, 11:32 am
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amother
OP
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Sun, Jul 24 2022, 12:33 pm
amother [ NeonOrange ] wrote: | Try tweeting them |
I waiting to see what BBB.ORG accomplishes.
Has anyone here been helped and gotten money back, with tweeting?
I hesitate to be so public.
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amother
Aubergine
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Sun, Jul 24 2022, 8:35 pm
amother [ OP ] wrote: | Interesting so did you switch companies? |
Nope just got my refund through my credit card company and kept on using Verizon. Their customer service sucks but that’s probably the case for their competitors too.
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