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MiracleMama
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 Wed, Dec 14 2022, 12:37 pm
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If it's a tip fee I would assume it covers the delivery guy's tip. If it's a service fee, the store may be keeping some or all of that fee. Maybe ask the store if the $10 is going to the delivery person.
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Amarante
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Wed, Dec 14 2022, 1:04 pm
Is this from an individual store? Or one of the online Apps like Instacart?
I would ask the store to confirm their policy and you might even ask the delivery person whether they receive the amount of the tip you are charged. Unfortunately I have read about a lot of less than ethical companies which take the "tips" they charge.
I use Instacart and there is a service charge and then I tip as well but that is slightly different since there is theoretically an option for no tip but I would never not tip somebody.
Honestly $10 may or may not be a good tip depending on your circumstances - was it a huge order? Did they have to carry a lot of heavy items up stairs like cases of water. I try to err on the side of generosity since I assume that someone delivering groceries for a living is really working hard for probably a not great salary.
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agreer
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Wed, Dec 14 2022, 1:27 pm
NO!
Don't let them rip you off....
Why would you be paying the store a delivery tip? Are they delivering it personally? No, they have a delivery guy, and that's who the tip is for.
And if the store isn't giving them the tip, that is WRONG of them to charge you for it. You should make sure the delivery guy knows you paid the delivery tip, and thank them for their hard work.
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Amarante
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Wed, Dec 14 2022, 1:27 pm
| amother OP wrote: | | It's an individual store, a local grocery. They charge a service fee and a separate delivery tip. I do my weekly orders, not very big. 4-5 boxes. I give an additional tip because I feel stupid not giving. But I'm being charged tip by the grocery already. I don't know if I'd feel comfortable asking the guy directly if he gets the tip money. Hope it's not part of his salary . |
It is a difficult situation because one really doesn't know what is happening behind the scenes and one wants to not take advantage of a menial delivery person.
I guess the store imposed a mandatory tip because I bet a lot of people weren't tipping the delivery guy at all which is very sad - or tipping such a minimal amount that it was almost insulting like $1.00 for everything. 
I guess one solution might be to give him $5.00 or so and say that your order included a $10 tip and you could judge by his reaction whether it was a surprise or not that he should be getting $10 in his pay check for each delivery he made.
As I posted, I try to be generous to service people - I would rather be a bit over generous than be stingy.
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Amarante
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Wed, Dec 14 2022, 1:39 pm
| amother OP wrote: | Good idea, thanx.
I think I'll also call the store and ask them if the $10 goes to the delivery guy. $10 is a substantial tip in my neighborhood. |
I've done that with delivery of restaurant food when the App has tipping in it.
I thank the delivery person and let them know that I tipped in the App - and will sometimes slip them a few dollars if I have it. I don't do a lot of cash transactions and so I often only have $20 bills from the ATM and not smaller denominations.
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