Ordered a fancy cheesecake

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Forum -> Yom Tov / Holidays -> Shavuos

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Thu, May 25 2023, 1:56 pm

amother OP wrote:

It was actually just delivered. Although apparently a different item than what I ordered because of a quality issue?

Yay👏😀
Is it a nice fancy one?
Enjoy your Yom Tov

amother

Khaki

Thu, May 25 2023, 1:57 pm

or they ran out of the product that you ordered, or it was the last one left in the delivery van. if it makes no difference to you, great. but they should tell you they're replacing it etc. not just send you what they have without giving you a chance to cancel and order elsewhere.

I wonder if anyone ever got an order this late and it wasn't a mess-up.
last years flower was not what was ordered and in terrible condition
One year my flowers were a mix of different color themes. was terrible (different florist) . also came 1/2 hour before the zman.
I'd rather just go to the corner these days and buy my stuff, bec. the ordering and waiting for delivery gives me anxiety.

amother

Thu, May 25 2023, 2:19 pm

Double post

amother

Thu, May 25 2023, 2:20 pm

amother Khaki wrote:

The letter addressed to me inside said the batch was not up to their quality standards. I would have liked my original order. I guess I’ll wait and see though. This also looks good.

imasinger

Thu, May 25 2023, 2:30 pm

I'm glad you got something delicious in the end. Enjoy!

amother

Jetblack

Thu, May 25 2023, 2:41 pm

amother OP wrote:

The letter addressed to me inside said the batch was not up to their quality standards. I would have liked my original order. I guess I’ll wait and see though. This also looks good.

Enjoy.... (and sound like they need some help with customer service, you should have been notified of an updated delivery date).

amother

Azalea

Thu, May 25 2023, 2:58 pm

If it's not your original order you deserve a refund regardless, because perhaps u would have opted out of the new variety and that's not fair.

amother

Blushpink

Thu, May 25 2023, 3:14 pm

I am in the same boat but with fancy cheese I ordered. I was just notified it is coming tomorrow! Am I even allowed to refrigerate it or so I have to leave it in the package until after shabbos?

amother

Ghostwhite

Thu, May 25 2023, 3:17 pm

amother Blushpink wrote:

I am in the same boat but with fancy cheese I ordered. I was just notified it is coming tomorrow! Am I even allowed to refrigerate it or so I have to leave it in the package until after shabbos?

I was told I’m allowed to open packages I need for shabbos/yt

amother

Thu, May 25 2023, 3:20 pm

amother Jetblack wrote:

Enjoy.... (and sound like they need some help with customer service, you should have been notified of an updated delivery date).

If I or someone in my family were allergic to nuts, I would probably have to make a big deal. But we’re not. So I’ll just say it wasn’t a super sound business decision.

Busybee5

Yesterday at 5:36 pm

Frustrating! At least it came before Yt. I ordered flowers twice from the same florist (not Jewish owned) and they never came at all. I was so angry. Since then I just buy a bunch of flowers from a supermarket!, save myself some money too.

Rubber Ducky

Yesterday at 6:46 pm

So how how was the cheesecake?

amother

Yesterday at 8:04 pm

Rubber Ducky wrote:

So how how was the cheesecake?

No one was a fan. We had ordered something we knew our entire family would like and they sent something else. There is one sliver missing from it.

asmileaday

Yesterday at 8:15 pm

You should definitely request a refund.

ittsamother

Yesterday at 8:32 pm

asmileaday wrote:

You should definitely request a refund.

I second this motion. How disappointing for you.

amother

Latte

Yesterday at 8:53 pm

amother OP wrote:

No one was a fan. We had ordered something we knew our entire family would like and they sent something else. There is one sliver missing from it.

Well, I made a simple cheesecake with caramel topping and I ate way too much. I feel sick and probably gained a few pounds…
But I’m sorry you splurged and didn’t get what you really ordered. No excuse for that.

amother

Lawngreen

Yesterday at 8:57 pm

There is literally no reason they didn’t reach out to you in advance when they knew yours wasn’t going to be available to ask you what you wanted: replacement or refund. I’m
So annoyed for you, OP

amother

Snapdragon

Yesterday at 11:12 pm

yeah please ask for your refund.
This is annoying. And bad customer service for sure.

ShishKabob

Today at 9:13 am

amother Rose wrote:

Op last night I made a recipe that my husband likes. I made doubles of it and was so excited. Well guess what I left it in the oven overnight by mistake so it’s ruined. I was feeling like you probably feel, guilty upset frustrated etc but I reminded myself it’s ALL from Hashem and it was meant to be and I am human and make mistakes and I’m also allowed to feel disappointed…

It should be a kaparah!

dont do that next time. I left mine in the oven overnight on purpose to cool off. Was delicious! Hugs!

Rubber Ducky

Today at 9:20 am

Ask for a refund, this is not what you ordered.

(But if you had liked it, I would have let it go.)

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