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Login and Registration Issues

Why can't I log in?
Why do I need to register at all?
Why do I get logged off automatically?
I've lost my password!
I registered but cannot log in!
Incorrect password your account is now blocked!
I registered in the past but cannot log in anymore!
How do I contact you?
How do i change my username?
Why am i getting kicked out?
I never received the questionnaire or activation email

Posting or Private messages issues

Can't post or view my private messages!
"View posts since last visit" not working!
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
How do I edit or delete a poll?
Why can't I vote in polls?
I cannot send private messages!
I keep getting unwanted private messages!
I have received a spamming or abusive email from someone on this board!
How do i post anonymously?
How do i ignore a user?
Reporting a user
Reporting a topic
Reporting a post

User Preferences and settings

How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
How do I show an image below my username?
How do I change my rank?
When I click the email link for a user it asks me to log in.
I changed my email address and now my account is inactive.

Formatting and Topic Types

What is BBCode?
Can I use HTML?
What are Smileys?
Can I post Images?
What are Announcements?
What are Sticky topics?
What are Locked topics?

User Levels

What are Administrators?
What are Moderators?
What are Usergroups?
How do I join a Usergroup?

Text Formatting

What is BBCode?
How to create bold, italic and underlined text
How to change the text colour or size
Can I combine formatting tags?

Quoting and outputting fixed-width text

Quoting text in replies
Outputting code or fixed width data

Generating lists

Creating an Un-ordered list
Creating an Ordered list

Creating Links

Linking to another site

Showing images in posts

Adding an image to a post

Browser Issues

How Can I Delete and Remove Cookies?
How to enable cookies.

Password security

What is password security?
How to secure a password?

Images & Avatars

How do I upload an avatar?
How do I add a picture to a post?


Login and Registration Issues
Why can't I log in?

Have you registered? you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the administrator at admin@imamother.com.

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Why do I need to register at all?

We noticed that women are bringing up certain topics which are more sensitive in nature, and we don't want just anyone passing by Imamother.com to read them. So in order to maintain your privacy, in order for you to read posts under certain forums you need to log in. Since we don't want men, boys, or unmarried girls registering, we require all new registered users to first answer a questionare. Their acount will need to be approved before it will be activated. We want mothers to feel comfortable sharing their thoughts and issues, while at the same time keeping an atmosphere of modesty. It only takes a few minutes to register so it is recommended you do so.

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Why do I get logged off automatically?

When you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else.

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I've lost my password!

Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.

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I registered but cannot log in!

First check that you are entering the correct username and password. If they are okay. then you will have to follow the instructions you received. Since we dont want men, boys, or unmarried girls registering, we require all new registered users to first answer a questionare. Their account will need to be approved before it will be activated. We want mothers to feel comfortable sharing their thoughts and issues, while at the same time keeping an atmosphere of modesty. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. If you are sure the email address you used is valid then try contacting the administrator admin@imamother.com.

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Incorrect password your account is now blocked!

Imamother.com provides protection against unauthorized persons attempting to guess a users password. If an incorrect password is entered 3 times in a row for any account, that account will be blocked and an email will be sent to the account owner with an activation key and a new password. The user will have no access to their account until they follow the instructions in the email.

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I registered in the past but cannot log in anymore!

The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason.

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How do I contact you?

For technical questions you can private message the admin, or email admin@imamother.com. For any other questions you can private message Yael, or email yael@imamother.com.

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How do i change my username?

If for any reason you choose to change your username after you have already registered, please DO NOT RE-REGISTER. You can email the Site Administrator (admin@imamother.com) or private message with the username you would like to use and we can change it for you.

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Why am i getting kicked out?

The most likely solution is to clear your cache of Imamother.com cookies or to enable cookies.
Scroll down the page to Browser Issues. Click on How to clear your browser's cache and cookies or How to enable cookies.

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I never received the questionnaire or activation email

Please adjust your spam settigs to allow mail from imamother.com to come through. It appears that your questionare are in your spam inbox

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Posting or Private messages issues
Can't post or view my private messages!

When a user's email address is no longer valid, the user must change their email address in their profile. Until the user changes their e-mail address, they will not be able to post and will not have any access to the private messaging system as well as some other things. Once you change your email your account will be deactivated. You will receive an email when your account has been re-activated.

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"View posts since last visit" not working!

The most likely solution is to clear your cache of Imamother.com cookies or to enable cookies.
Scroll down the page to Browser Issues. Click on How to clear your browser's cache and cookies or How to enable cookies.

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How do I post a topic in a forum?

Easy -- click the relevant button on either the forum or topic screens. You need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list.

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How do I edit or delete a post?

Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied.

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How do I add a signature to my post?

To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.

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How do I create a poll?

Creating a poll is easy -- when you post a new topic or edit the first post of a topic, you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the administrator.

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How do I edit or delete a poll?

As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll.

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Why can't I vote in polls?

Only registered users can vote in polls so as to prevent spoofing of results.

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I cannot send private messages!

You are not registered and/or not logged on or the board administrator has prevented you individually from sending messages. You should try asking the administrator why.

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I keep getting unwanted private messages!

If you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all.

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I have received a spamming or abusive email from someone on this board!

We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action.

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How do i post anonymously?

When you want to post anonymously, click on New Topic or Add Reply as usual, and then under your message you will see a line asking you: “post anonymously?” click on yes. When you submit the post it will show up as being posted under amother instead of under your own username. Once it is posted, your post cannot be edited so be sure to preview before you submit.

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How do i ignore a user?

To ignore a user go to your profile. At the bottom of the page theres a link "Ignore List". In the ignore list you have the ability to ignore a user or remove an ignored user from the ignore list.

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Reporting a user

Go to their profile. under their info you will see the words "report user". Click on it to report a user.

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Reporting a topic

Scroll all the way to the bottom of the page full of posts, you will see the same blue and white exclamation point button. Click on it to report a topic.

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Reporting a post

In the upper right hand corner of each post there is a little blue and white exclamation point button next to the quote and edit button on each post. Click on it to report a post.

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User Preferences and settings
How do I change my settings?

All your settings (if you are registered) are stored in the database. To alter them click the Profile link, this will allow you to change all your settings.

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The times are not correct!

The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!

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I changed the timezone and the time is still wrong!

If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.

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How do I show an image below my username?

There may be two images below a username when viewing posts. The first is an image associated with your rank; these take the form of stars indicating how many posts you have made or your status on the forums. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. You can choose an avatar through your profile link.

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How do I change my rank?

In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile. Ranks are used to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count

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When I click the email link for a user it asks me to log in.

Sorry, but only registered users can send email to people via the built-in email form. This is to prevent malicious use of the email system by unauthorized persons.

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I changed my email address and now my account is inactive.

When you change your emaill address your account is de-activated. Please email the adminstrator to reactivate your account.

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Formatting and Topic Types
What is BBCode?

BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page.

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Can I use HTML?

That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form.

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What are Smileys?

Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.

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Can I post Images?

Images can indeed be shown in your posts. However, there is no facility at present for uploading images directly to this board. Therefore you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML (if allowed).

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What are Announcements?

Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator.

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What are Sticky topics?

Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum.

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What are Locked topics?

Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. for information on why its locked contact the administrator or the moderators.

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User Levels
What are Administrators?

Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums.

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What are Moderators?

Moderators are individuals whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.

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What are Usergroups?

Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc.

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How do I join a Usergroup?

To join a usergroup click the usergroup link on the page header or the leftside navigation panel and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons.

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Text Formatting
What is BBCode?

BBCode is a special implementation of HTML. Whether you can actually use BBCode in your posts on the forum is determined by the administrator. In addition, you can disable BBCode on a per post basis via the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. Depending on the template you are using you may find adding BBCode to your posts is made much easier through a clickable interface above the message area on the posting form. Even with this you may find the following guide useful.

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How to create bold, italic and underlined text

BBCode includes tags to allow you to quickly change the basic style of your text. This is achieved in the following ways:
  • To make a piece of text bold enclose it in [b][/b], eg.

    [b]Hello[/b]

    will become Hello
  • For underlining use [u][/u], for example:

    [u]Good Morning[/u]

    becomes Good Morning
  • To italicise text use [i][/i], eg.

    This is [i]Great![/i]

    would give This is Great!


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How to change the text colour or size

To alter the color or size of your text the following tags can be used. Keep in mind that how the output appears will depend on the viewers browser and system:
  • Changing the colour of text is achieved by wrapping it in [color=][/color]. You can specify either a recognised colour name (eg. red, blue, yellow, etc.) or the hexadecimal triplet alternative, eg. #FFFFFF, #000000. For example, to create red text you could use:

    [color=red]Hello![/color]

    or

    [color=#FF0000]Hello![/color]

    will both output Hello!
  • Changing the text size is achieved in a similar way using [size=][/size]. This tag is dependent on the template you are using but the recommended format is a numerical value representing the text size in pixels, starting at 1 (so tiny you will not see it) through to 29 (very large). For example:

    [size=9]SMALL[/size]

    will generally be SMALL

    whereas:

    [size=24]HUGE![/size]

    will be HUGE!


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Can I combine formatting tags?

Yes, of course you can; for example to get someones attention you may write:

[size=18][color=red][b]LOOK AT ME![/b][/color][/size]

this would output LOOK AT ME!

We don't recommend you output lots of text that looks like this, though! Remember that it is up to you, the poster, to ensure that tags are closed correctly. For example, the following is incorrect:

[b][u]This is wrong[/b][/u]

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Quoting and outputting fixed-width text
Quoting text in replies

There are two ways you can quote text: with a reference or without.
  • When you utilise the Quote function to reply to a post on the board you should notice that the post text is added to the message window enclosed in a [quote=\"\"][/quote] block. This method allows you to quote with a reference to a person or whatever else you choose to put. For example, to quote a piece of text Mr. Blobby wrote, you would enter:

    [quote=\"Mr. Blobby\"]The text Mr. Blobby wrote would go here[/quote]

    The resulting output will automatically add: Mr. Blobby wrote: before the actual text. Remember that you must include the quotation marks \"\" around the name you are quoting -- they are not optional.
  • The second method allows you to blindly quote something. To utilise this enclose the text in [quote][/quote] tags. When you view the message it will simply show: Quote: before the text itself.


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Outputting code or fixed width data

If you want to output a piece of code or in fact anything that requires a fixed width with a Courier-type font, you should enclose the text in [code][/code] tags, eg.

[code]echo \"This is some code\";[/code]

All formatting used within [code][/code] tags is retained when you later view it.

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Generating lists
Creating an Un-ordered list

BBCode supports two types of lists, unordered and ordered. They are essentially the same as their HTML equivalents. An unordered list ouputs each item in your list sequentially one after the other indenting each with a bullet character. To create an unordered list you use [list][/list] and define each item within the list using [*]. For example, to list your favorite colours you could use:

[list]
[*]Red
[*]Blue
[*]Yellow
[/list]

This would generate the following list:
  • Red
  • Blue
  • Yellow


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Creating an Ordered list

The second type of list, an ordered list gives you control over what is output before each item. To create an ordered list you use [list=1][/list] to create a numbered list or alternatively [list=a][/list] for an alphabetical list. As with the unordered list items are specified using [*]. For example:

[list=1]
[*]Go to the shops
[*]Buy a new computer
[*]Swear at computer when it crashes
[/list]

will generate the following:
  1. Go to the shops
  2. Buy a new computer
  3. Swear at computer when it crashes
Whereas for an alphabetical list you would use:

[list=a]
[*]The first possible answer
[*]The second possible answer
[*]The third possible answer
[/list]

giving
  1. The first possible answer
  2. The second possible answer
  3. The third possible answer


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Creating Links
Linking to another site

phpBB BBCode supports a number of ways of creating URIs, Uniform Resource Indicators better known as URLs.
  • The first of these uses the [url=][/url] tag; whatever you type after the = sign will cause the contents of that tag to act as a URL. For example, to link to phpBB.com you could use:

    [url=http://www.phpbb.com/]Visit phpBB![/url]

    This would generate the following link, Visit phpBB! You will notice the link opens in a new window so the user can continue browsing the forums if they wish.
  • If you want the URL itself displayed as the link you can do this by simply using:

    [url]http://www.phpbb.com/[/url]

    This would generate the following link: http://www.phpbb.com/
  • Additionally phpBB features something called Magic Linkswhich will turn any syntatically correct URL into a link without you needing to specify any tags or even the leading http://. For example typing www.phpbb.com into your message will automatically lead to www.phpbb.com being output when you view the message.
  • The same thing applies equally to email addresses; you can either specify an address explicitly, like:

    [email]no.one@domain.adr[/email]

    which will output no.one@domain.adr or you can just type no.one@domain.adr into your message and it will be automatically converted when you view.
As with all the BBCode tags you can wrap URLs around any of the other tags such as [img][/img] (see next entry), [b][/b], etc. As with the formatting tags it is up to you to ensure the correct open and close order is following. For example:

[url=http://www.phpbb.com/][img]http://www.phpbb.com/images/phplogo.gif[/url][/img]

is not correct which may lead to your post being deleted so take care.

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Showing images in posts
Adding an image to a post

phpBB BBCode incorporates a tag for including images in your posts. Two very important things to remember when using this tag are: many users do not appreciate lots of images being shown in posts and second, the image you display must already be available on the Internet (it cannot exist only on your computer, for example, unless you run a webserver!). There is currently no way of storing images locally with phpBB (all these issues are expected to be addressed in the next release of phpBB). To display an image, you must surround the URL pointing to the image with [img][/img] tags. For example:

[img]http://www.phpbb.com/images/mainlogo.gif[/img]

As noted in the URL section above you can wrap an image in a [url][/url] tag if you wish, eg.

[url=http://www.phpbb.com/][img]http://www.phpbb.com/images/mainlogo.gif[/img][/url]

would generate:




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Browser Issues
How Can I Delete and Remove Cookies?

Cookies are maintained by your web browser, so the method for deleting them will vary depending on which browser you are using. The method for how to clear cookies is listed below.

Microsoft Internet Explorer 8.0 - 10.0

Select the 'Tools->Internet Options' menu item, and then click the 'Delete...' button under the 'General' tab. Check the 'Cookies' option, check/uncheck other options as required and click 'Delete'. Note - the 'Tools' option can also be accessed by clicking the 'gear' icon in Internet Explorer's toolbar.

Firefox 7.0 and newer

Select the 'Tools->Options' menu item (may be under the Firefox button) and click on the 'Privacy' tab. Click the 'remove individual cookies' link, and you will be shown a list of all cookies stored by Firefox. You can select which cookies to delete and then press 'Remove Cookies', or you can simply click 'Remove All Cookies' to delete them all.

Firefox 3.0

Select the 'Tools->Clear Recent History' menu item. Choose the time range you wish to clear, then check the 'Cookies' option, check/uncheck other options as required and click 'Clear Now'.

Google Chrome 5.0

Choose 'Options' on the 'Cutomsize and control' menu, then open the 'Under the Bonnet' tab. In the 'Privacy' section, click on the 'Clear browsing data...' button then check the 'Delete cookies and other site data' option and check/uncheck other options as required. Choose the time period you wish to clear and click 'Clear browsing data'.

Apple Safari 5.1

Choose 'Preferences...' on the 'Settings' or 'Edit' menu (Windows) or the Safari menu (MacOS), then open the 'Privacy' tab and click the 'Details...' button. Individual cookies can be deleted by selecting them and clicking 'Remove' or they can all be deleted by clicking 'Remove All'.

Apple iOS (iPhone, iPad)

From the home screen tap the 'Settings' icon, then choose 'Safari'. Tap the 'Clear Cookies' option to delete all cookies, and confirm by tapping 'Clear'.

Android

Tap the 'Internet' icon to start the browser, then press the phone's menu button. From the list of options, choose 'More', and then select 'Settings'. Scroll down the resulting list and tap on 'Clear all cookie data'.

Note: If you delete all the cookies on your computer, some websites may require you to re-enter the information which was previously stored in their cookies.

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How to enable cookies.

Click on the button to determine whether cookies are enabled in your browser.

Since cookies are maintained by your web browser, the method for enabling or disabling them will vary depending on which browser you are using.

Microsoft Internet Explorer 8.0 - 10.0

Select the 'Tools->Internet Options' menu item, and then open the 'Privacy' tab - you can then adjust the slider to block or allow various categories of cookie. Alternatively by clicking 'Advanced...' you can exercise finer control over the browser's behavior, choosing whether to accept, block, or prompt for cookies originating either on the website you are visiting (first party cookies) or originating from websites other than the one you are visiting (third party cookies, typically used by banner advertisements hosted on an advertiser's website).

Firefox 7.0 and newer

Use the 'Tools->Options' menu item (may be under the Firefox button), then choose the 'Privacy' tab. Set the 'Firefox will:' option to 'Use custom settings for history'. Now you can choose whether cookies are enabled for websites you visit and third party websites, and if so how long they will persist. You can also use the 'Exceptions' button to override the settings for particular websites.

Firefox 3.0

Use the 'Tools->Options' menu item, then choose the 'Privacy' tab. Here you can choose whether cookies are enabled, and if so how long they will persist. You can also use the 'Exceptions' button to override the settings for particular websites.

Google Chrome 5.0

Choose 'Options' on the 'Cutomsize and control' menu, then open the 'Under the Bonnet' tab. In the 'Privacy' section, click on the 'Content settings...' button and open the 'Cookies tab. Set the required cookie behaviour and use the 'Exceptions...' button (if required) to configure specific websites.

Apple Safari 5.1

Choose 'Preferences...' on the 'Settings' or 'Edit' menu (Windows) or the Safari menu (MacOS), then open the 'Privacy' tab. Now set the required cookie behaviour.

Apple iOS (iPhone, iPad)

From the home screen tap the 'Settings' icon, then choose 'Safari'. Find the 'Accept Cookies' option and set the required cookie behaviour.

Android

Tap the 'Internet' icon to start the browser, then press the phone's menu button. From the list of options, choose 'More', and then select 'Settings'. Scroll down the resulting list and check or uncheck the 'Accept Cookies' item.

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Password security
What is password security?

This function offers you a recommendation for selecting your password. It's only a recommendation. You are free to decide if you use it or not.

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How to secure a password?

Tips for selecting a secure password:
- The password must be at least 6 characters in length and can be a maximum of 32 characters in length (a character is a letter, number, mark or symbol).
- The password should be at least 4 characters long and should contain at least 2 other characters such as numbers or symbols.
- Special foreign language characters such as the german umlaut and spaces (blanks) are not recommended.
- Use neither your user-name or your real name.
- Do not use standard keyboard rows such as the "qwerty" row.
- The password should not contain popular or common phrases such as those found in books, poems. Also avoid using popular media slogans form radio and tv.
- Use a combination of upper and lowercased letters.
- Choose a password that you don't have to write down in order to remember it.

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Images & Avatars
How do I upload an avatar?

Click for instructions

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How do I add a picture to a post?

Click for instructions

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