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Any experience with zara returns?



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Rosemarie




 
 
    
 

Post Fri, May 02 2014, 1:19 pm
I ordered some tops online from zara.com and they didnt fit right. I wanted to return them but misplaced the whole box and just found it. Now its about 6 weeks after Shipping and it says on their website their return policy is one month. Has anyone ever successfully returned things to them after the 1 month was up?
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Lovelymom1




 
 
    
 

Post Fri, May 02 2014, 1:29 pm
Yes I did but I called them before. They made a one time exception.
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iluvy




 
 
    
 

Post Fri, May 02 2014, 1:34 pm
Lovelymom1 wrote:
Yes I did but I called them before. They made a one time exception.


Same, but with me it was just one day over. It's always worth asking!
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Lillian




 
 
    
 

Post Fri, May 02 2014, 1:45 pm
I also had the same experience. I was just about 2 days late and called them. They made an exception and let me send it back. They told me that if I wouldn't have called and just mailed it back they would send it back to me!
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