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Forum
-> Household Management
-> Finances
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amother
Coral
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 Sat, Sep 30 2017, 10:05 pm
PSA.
Beware.
I bought a Kol Haolam phone card on 13th avenue in a grocery, and I called Israel w this Kol Haolam Phone Card. I used the access number on the card, then put in my pin number, I heard a recording saying I have a $10 balance, I dialed the number, and made my call.
Verizon alerted me a few hours later, saying that I made calls to Israel ON MY ACCOUNT and Im being charged $97 BY VERIZON.
Something is off with the Kol Haolam Phone Card distributed by One World Telecom.
I left a message with One World Telecom, thats located in Williamsburg.
WWYD?
If I dont get refunded for $97 minus the price of the card, which consumer agencies should I reach out to?
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amother
Vermilion
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Sat, Sep 30 2017, 10:37 pm
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That is very strange. I have been using OneWorld calling cards for 12 years and never had an issue.
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amother
Orchid
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Sat, Sep 30 2017, 10:54 pm
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My mom taught me to never use a calling card with a cell phone because the rates are higher but I've never heard of this. Oy!
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amother
Coral
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Sat, Sep 30 2017, 11:00 pm
| amother wrote: | | My mom taught me to never use a calling card with a cell phone because the rates are higher but I've never heard of this. Oy! |
I used a landline.
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momX4
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Sat, Sep 30 2017, 11:05 pm
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did you use a local access number? like 718 0r 212?
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amother
Coral
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Sat, Sep 30 2017, 11:11 pm
| momX4 wrote: | | did you use a local access number? like 718 0r 212? |
YES! Ive been using Phone cards for years too. I know what Im doing.
I did the same Ive been doing for years with any card Ive used.
At the end of the call I got a recording saying my balance was $9.98 (on a $10 card), which clearly showed I was connected to the Kol Haolam Phone Card throughout the call.
The price of the call didnt get deducted from the card balance, despite me using a local access number and the pin number on the card.
There clearly was a glitch somewhere with the Kol Haolam Phone Card. Something went wrong.
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