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Forum -> Computers, Phones and Devices
Cant receive pics on phone



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amother
OP


 

Post Sun, Dec 10 2023, 2:41 pm
I have the Qin f30 with the apps.
I am able to send pictures but I cannot receive. Do you experience the same thing?
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Einikel




 
 
    
 

Post Sun, Dec 10 2023, 3:10 pm
Do you have enough data on your phone plan?
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amother
OP


 

Post Sun, Dec 10 2023, 3:36 pm
Einikel wrote:
Do you have enough data on your phone plan?


I use tracfone and pay 15 a month. Whenever I get a picture message I get a red text saying:

"Message expired or not available"
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chili-n-cholent




 
 
    
 

Post Sun, Dec 10 2023, 3:46 pm
Why dont you take it to the store where you bought it?
Cellular 4 Less in BP are the developers of the phone and they've been very helpful with any issues I've had with it.
HOnestly according to the poster above it's probably a data issue.
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Einikel




 
 
    
 

Post Sun, Dec 10 2023, 3:49 pm
Looking at TracFone's site looks like the $15 plan has no data. You probably need the lowest data plan they offer. I think I pay $10 a month on Tello for 500 mbs of data.
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amother
OP


 

Post Sun, Dec 10 2023, 4:02 pm
Its really 20 but Im using auto pay so it comes out to 15
I use unlimited talk and text
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Einikel




 
 
    
 

Post Sun, Dec 10 2023, 4:12 pm
amother OP wrote:
Its really 20 but Im using auto pay so it comes out to 15
I use unlimited talk and text


In addition to talk and text you might need a minimal amount of data for multimedia messages ie picture text
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chili-n-cholent




 
 
    
 

Post Sun, Dec 10 2023, 4:28 pm
Einikel wrote:
In addition to talk and text you might need a minimal amount of data for multimedia messages ie picture text

Especially as she has the phone with apps, the apps need data to operate.
Talk to text only works with data as well, have you had it work for you?
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Einikel




 
 
    
 

Post Sun, Dec 10 2023, 4:29 pm
chili-n-cholent wrote:
Especially as she has the phone with apps, the apps need data to operate.
Talk to text only works with data as well, have you had it work for you?


I find that apps can work if you're connected to WiFi but picture texts still won't come through.
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