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Login and Registration Issues

Why can't I log in?
Why do I get logged off automatically?
I forgot my password. How do I reset it?
I answered the questionare but I cannot log in
I got the message: Incorrect password your account is now blocked! What should I do?
I registered in the past but I cannot login
How do I contact you?
How do I change my username?
Why am I getting logged out repeatedly?
I never received the questionaire or activation email
How do I change my password?
I no longer have access to the email I used to register to imamother. What should I do?
I changed my email and now my account is deactivated.
How do I change my email?

Posting or Private messages issues

My account is active but I can't post or view my private messages.
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
How do I edit a poll or add another option?
Why can't I vote in polls?
I got a strange private message that made me feel uncomfortable, what should i do?
I got a message from another user that felt like spam, what should i do?
How do i post anonymously?
How do I ignore a user?
Reporting a user
Reporting a topic
Reporting a post

User Preferences and settings

Why is the time not correct?
How do i change my time zone?
How do I add an avatar to my username?
How do I change my rank?

Formatting and Topic Types

What is BBCode?
Can I include emoticons or emojis when posting?
How do I post an image?
How to create bold, italic and underlined text
How to change the text colour or size
Can I combine formatting tags?
How do I include a quote in my post?
How do i make a link?

User Levels

What are Administrators?
What are Moderators?
What are Usergroups?
How do I join a Usergroup?

Browser cookies issues

How can I enable or delete cookies?
How do i know if my cookies are enabled?

Password security

What is password security?
How to secure a password?

Images & Avatars

How do I upload an avatar?
How do I add a picture to a post?


Login and Registration Issues
Why can't I log in?

Have you registered? you must register in order to have an account on Imamother. Have you replied to the questionare? You must reply to the questionare so that we can approve and activate your account. If it has been more than 48 hours and your account has not been approved you may email us to find out why.

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Why do I get logged off automatically?

When you log in, the board will only keep you logged in for an hour. This prevents misuse of your account by anyone else.

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I forgot my password. How do I reset it?

Go to the login page and click I've forgotten my password. You will get an email with a new password that you can use. Be sure to change your password once you login by clicking on edit profile.

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I answered the questionare but I cannot log in

Did you receive an email that your account is now active? If not, and 24 hours have passed, please email us. If yes, then check to make sure your username and password are correct. If you are still having issues, email us.

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I got the message: Incorrect password your account is now blocked! What should I do?

Check your email and follow the instructions.

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I registered in the past but I cannot login

Is your account active? Did you reply to the questionare? If not, email us to get a new questionare email. If yes, are your username and password correct? click on forgot username or forgot password.

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How do I contact you?

You can private message Yael or email admin@imamother.com. or yael@imamother.com.

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How do I change my username?

Click on edit profile and check to see if your new choice is available. Then private message Admin with your current username and the username you would like to change it to.

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Why am I getting logged out repeatedly?

You need to enable cookies. For instructions please click on the link to the question: How can I enable or delete cookies?

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I never received the questionaire or activation email

Please check your junk email folder. Be sure to add imamother@imamother.com to your safe senders list.

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How do I change my password?

Click on edit profile and submit a new password.

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I no longer have access to the email I used to register to imamother. What should I do?

If your account is active and you are able to login then simply change your email by clicking on edit profile. If you cannot login then register again with your new email address.

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I changed my email and now my account is deactivated.

Email admin@imamother to ask us to reactivate your account. Include your username and email address.

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How do I change my email?

Click on edit profile to change your email, then email us to reactivate your account.

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Posting or Private messages issues
My account is active but I can't post or view my private messages.

Your email that is associated with your account is not working and you must update your email in order to be able to post or pm.

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How do I post a topic in a forum?

Click on +New post at the top of every page, and then choose the forum to post in. You can also click on List of Forums, choose the correct forum and then click on New Topic.

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How do I edit or delete a post?

You can only delete your post if no one has replied to it. To edit or delete click on the edit or delete button in the corner of your post.

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How do I add a signature to my post?

To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.

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How do I create a poll?

You can only create a poll on desktop not on mobile. If you are on a phone and wish to create a poll you may switch to desktop version by choosing that option from the menu. when you post a new topic you should see an Add a Poll form below the main posting box. You should enter a title for the poll and then at least two options. Be sure to press add option after every poll option you add.

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How do I edit a poll or add another option?

You can only edit a poll if no one has voted in it yet. Once a vote has been cast you can pm a moderator to edit the poll for you.

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Why can't I vote in polls?

You must login first.

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I got a strange private message that made me feel uncomfortable, what should i do?

Do not answer the message and contact Yael right away. It is very important to tell Yael so that she can look into it.

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I got a message from another user that felt like spam, what should i do?

Tell Yael right away. Yael will warn the user not to send spammy messages anymore and restrict their messaging ability if necessary.

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How do i post anonymously?

When you want to post anonymously, click on New Topic or Add Reply as usual, and then under your message you will see a line asking you: “post anonymously?” click on yes. When you submit the post it will show up as being posted under amother instead of under your own username. Once it is posted, you can still edit it if necessary.

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How do I ignore a user?

To ignore a user go to your profile. At the bottom of the page theres a link "Ignore List". In the ignore list you have the ability to ignore a user or remove an ignored user from the ignore list.

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Reporting a user

Go to their profile. under their info you will see the words "report user". Click on it to report a user.

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Reporting a topic

Scroll all the way to the bottom of the page full of posts, you will see the same blue and white exclamation point button. Click on it to report a topic.

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Reporting a post

In the upper right hand corner of each post there is a little blue and white exclamation point button next to the quote and edit button on each post. Click on it to report a post.

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User Preferences and settings
Why is the time not correct?

Once you login the times will be posted according to the time zone set in your profile. If you are not logged in the times listed will be set according to your IP address. Occasionally the time is off if your IP is different than your actual location.

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How do i change my time zone?

Click on edit profile and choose the correct time zone from the list.

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How do I add an avatar to my username?

Click on edit profile and then select an avatar from our gallery, or you may upload any avatar you want.

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How do I change my rank?

Your rank changes according to how many posts you have. The more you post the more stars you get.

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Formatting and Topic Types
What is BBCode?

BBCode is a special implementation of HTML. Using the codes provided you can change your font style, size, or color; add images and videos, and include quotes from other users.

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Can I include emoticons or emojis when posting?

Yes you may use the emoticons that we have available or you may use emojis from your phone. Our emoticons are visible on either desktop or mobile, but mobile emojis are only visible to other mobile users and not visible on desktop.

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How do I post an image?

put the link for the image between the following tags: [img]example[/img]

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How to create bold, italic and underlined text

BBCode includes tags to allow you to quickly change the basic style of your text. This is achieved in the following ways:
  • To make a piece of text bold enclose it in [b][/b], eg.

    [b]Hello[/b]

    will become Hello
  • For underlining use [u][/u], for example:

    [u]Good Morning[/u]

    becomes Good Morning
  • To italicise text use [i][/i], eg.

    This is [i]Great![/i]

    would give This is Great!


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How to change the text colour or size

To alter the color or size of your text the following tags can be used. Keep in mind that how the output appears will depend on the viewers browser and system:
  • Changing the colour of text is achieved by wrapping it in [color=][/color]. You can specify either a recognised colour name (eg. red, blue, yellow, etc.) or the hexadecimal triplet alternative, eg. #FFFFFF, #000000. For example, to create red text you could use:

    [color=red]Hello![/color]

    or

    [color=#FF0000]Hello![/color]

    will both output Hello!
  • Changing the text size is achieved in a similar way using [size=][/size]. This tag is dependent on the template you are using but the recommended format is a numerical value representing the text size in pixels, starting at 1 (so tiny you will not see it) through to 29 (very large). For example:

    [size=9]SMALL[/size]

    will generally be SMALL

    whereas:

    [size=24]HUGE![/size]

    will be HUGE!


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Can I combine formatting tags?

Yes, of course you can; for example to get someone's attention you may write:

[size=18][color=red][b]LOOK AT ME![/b][/color][/size]

this would output LOOK AT ME!



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How do I include a quote in my post?

Put the text you wish to quote between the following tags: [quote]example[/quote] If you want to include the name of the person who wrote the quote use the following tags: [quote="name"]example[/quote] Be sure to include the quotation marks around the person's name.

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How do i make a link?

You can put the name of the website and the website link between the following tags: [url=http://www.imamother.com]name of website[/url] or [url]www.imamother.com[/url]

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User Levels
What are Administrators?

Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums.

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What are Moderators?

Moderators are individuals whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.

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What are Usergroups?

Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc.

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How do I join a Usergroup?

To join a usergroup click the usergroup link on the page header or the leftside navigation panel and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons.

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Browser cookies issues
How can I enable or delete cookies?

Cookies are maintained by your web browser, so the method for deleting them will vary depending on which browser you are using. The method for how to clear cookies is easily accessible on google. Google the name of your browser and the words "how to enable cookies" or "how do i delete my cookies"

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How do i know if my cookies are enabled?

Click on the button to determine whether cookies are enabled in your browser.

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Password security
What is password security?

This function offers you a recommendation for selecting your password. It's only a recommendation. You are free to decide if you use it or not.

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How to secure a password?

Tips for selecting a secure password:
- The password must be at least 6 characters in length and can be a maximum of 32 characters in length (a character is a letter, number, mark or symbol).
- The password should be at least 4 characters long and should contain at least 2 other characters such as numbers or symbols.
- Special foreign language characters such as the german umlaut and spaces (blanks) are not recommended.
- Use neither your user-name or your real name.
- Do not use standard keyboard rows such as the "qwerty" row.
- The password should not contain popular or common phrases such as those found in books, poems. Also avoid using popular media slogans form radio and tv.
- Use a combination of upper and lowercased letters.
- Choose a password that you don't have to write down in order to remember it.

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Images & Avatars
How do I upload an avatar?

Click for instructions

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How do I add a picture to a post?

Click for instructions

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All times are in the America/New_York timezone

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