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Forum
-> Computers, Phones and Devices
Mevater
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 Wed, Dec 14 2011, 1:16 pm
Everything is working perfectly, and no unusual error messages, but page exits printer blank, one after the other. Its not on warranty any more.
I tried unplugging.
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OOTBubby
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Thu, Dec 15 2011, 7:25 am
Is this an ink jet printer or a laser? If ink jet, probably the ink heads are clogged. There should be a head cleaning utility available if you go to Control Panel, Devices & Printer, then right click the printer and check the printing options -- look for a maintenance tab and then a head cleaning utility.
If it's a laser -- is it possible the cartridge is empty?
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Mevater
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Thu, Dec 15 2011, 9:46 am
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I ran maintenance on the printer- I cleaned the printhead and thought it solved the problem because the test page printed beautifully, but it still doesnt print what I need printed (anything but the test page).
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OOTBubby
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Thu, Dec 15 2011, 12:10 pm
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Have you turned the printer off and on again and rebooted the computer? Its worth trying both of those. Also have you googled the problem?
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