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Forum -> Computers, Phones and Devices
Cleaning out a computer myself



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PinkandYellow




 
 
    
 

Post Sat, Mar 01 2014, 10:34 pm
I have a computer, only 2 yo or so and it's so slow. I have a feeling its a combination of nothing ever being deleted, a couple of viruses (or maybe just one bad one) and multiple anti-virus programs and the like on it. It's pretty much impossible to use the computer at this point. I can't pay a few hundred to someone to do it for me. I need to know how to save anything important and then erase the computer and reinstall it (I have the CD). Please help me. TIA.
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monseychick




 
 
    
 

Post Sun, Mar 02 2014, 2:46 am
You need to scan all your files first

Because whatever is infected, who re-infect wherever it is installed later. Get Kasparsky 2014...
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PinkandYellow




 
 
    
 

Post Sun, Mar 02 2014, 7:59 am
monseychick wrote:
You need to scan all your files first

Because whatever is infected, who re-infect wherever it is installed later. Get Kasparsky 2014...


How do you scan all the files? I'm not sure that I can do anything on the computer so I may need to erase everything without saving, it's so slow.
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