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happyness
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 Mon, Nov 12 2018, 9:05 pm
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Hi! I ordered a stroller from Oh! Baby, the Cybex Priam. WHen I had tested the carriage I loved the flat seat and the fold option that it folded over with the seat. I did not realize that only the Lux seat had that option. I ordered the 2 in 1 seat, and only realized that it did not have those options after it was delivered. I am so upset, I know it's my mistake, but these two reasons are precisely why I chose the carriage. Does anyone know their return/exchange policy?? WIll they let me exchange it for the Lux seat??? I spent sooo much time deciding on a carriage I cannot believe this slipped past me!!
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amother
Denim
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Mon, Nov 12 2018, 9:52 pm
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I returned baby gifts I got from there and they gave me a store credit which I used a year later when I needed to buy a new car seat
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happyness
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Mon, Nov 12 2018, 9:57 pm
| amother wrote: | | I returned baby gifts I got from there and they gave me a store credit which I used a year later when I needed to buy a new car seat |
thanks, then they'll probably let me exchange and get credit if it's cheaper...which is not optimal cuz I'd love $$$ back but certainly worth it cuz as is now, the carrriage does not suit my needs
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happyness
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Tue, Nov 13 2018, 10:49 am
Just to update, the woman on the phone was super nice and accommodating, and is allowing me to exchange it, even offering me a discount for the new seat 
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