Brooklyn Store policies

amother

Tue, Apr 02 2024, 3:32 pm

So if you need to change the erev YT policy to 3 days exchange that’s also fine. But all year round, 2 days exchange is just taking advantage of people.

Ema of 5

Tue, Apr 02 2024, 3:36 pm

One reason stores like these have these policies is because they would lose massive amounts of stock and money. Think about it…you take home clothing for three girls to try on. You pick out 3 outfits per girl, that’s already 9 outfits that they now can’t sell. Then what if you’re not sure what size one (or more) of your kids are? That’s more outfits that they can’t sell.

SuperWify

Tue, Apr 02 2024, 3:36 pm

amother OP wrote:

So if you need to change the erev YT policy to 3 days exchange that’s also fine. But all year round, 2 days exchange is just taking advantage of people.

Can you explain why?

This is not an online return. You went into the store, you tried it on. You knew if you like it the second you put it on. If you’re not sure in store, chances are you won’t like it either when you get home.

Buying for the kids without them? I understand that. So take home a few pieces on a day you know you’ll be able to come back in the evening.

Last edited by SuperWify on Tue, Apr 02 2024, 3:37 pm; edited 1 time in total

Ema of 5

Tue, Apr 02 2024, 3:36 pm

amother OP wrote:

So if you need to change the erev YT policy to 3 days exchange that’s also fine. But all year round, 2 days exchange is just taking advantage of people.

They are not taking advantage, they are protecting themselves from being taken advantage of.

amother

Denim

Tue, Apr 02 2024, 3:38 pm

amother OP wrote:

So if you need to change the erev YT policy to 3 days exchange that’s also fine. But all year round, 2 days exchange is just taking advantage of people.

No, they're not taking advantage of people.
They're protecting themselves.
If you don't like the policy, don't shop there.
I always ask for policy information before making a purchase, and if it doesn't work for me, I don't shop there.

amother

Cappuccino

Tue, Apr 02 2024, 3:46 pm

How are policies that help them stay in business “taking advantage”. You have a choice don’t shop there if it doesn’t work for you. But that’s not the definition of taking advantage.

amother

Cappuccino

Tue, Apr 02 2024, 3:47 pm

SuperWify wrote:

That’s what I do. I take home try on and return or exchange before they close that day.

amother

Dodgerblue

Tue, Apr 02 2024, 4:48 pm

There are a lot of stores with really generous return policies. On top of my head the two stores I was at this week were Totally You and kidichic and I was (pleasantly!) surprised by both of their return policies

amother

Daphne

Tue, Apr 02 2024, 4:55 pm

I did not shop with kids. I used to take right before closing. And bring back next morning at opening. So they were ok with that. And it gave me an evening to try on without pressure.

amother

Peach

Tue, Apr 02 2024, 5:03 pm

Ema of 5 wrote:

I doubt they wouldnt sell now eith 2 weeks left to YT...
I have 1200 cash in my pocket gifted to me by father, but I can't spend it because the stores are sold out of the nicer styles since before Purim. My dream is somone should return...

amother

Peach

Tue, Apr 02 2024, 5:12 pm

amother Peach wrote:

they should make a policy no returns after yom tov...
In the shopping season people shop till the last minute...
go to whoopies a few hours before yom tov... people are begging for sizes... the less nice styles will regardless stay for sale time or the really expensive... I notice the same pattern... year after year...
Why can't they just bring in more od the pretty petite amalie, etc...

amother

Cantaloupe

Tue, Apr 02 2024, 5:28 pm

amother OP wrote:

I know this conversation has come up 1 million times, but can we strike and boycott Brooklyn stores until they give us decent exchange and return policies?
I’m asking for decent , not extra privileges.
Can we seriously reach their pockets so they stop taking advantage of their customers? Yes, I feel very taken advantage of when there’s a one or two day exchange or store credit policy

Why should everyone else strike and boycott Jewish stores (in other words put them out of business) because you don’t like their return policies.

No one is forcing you to shop there. Amazon, Walmart, target, H&M, Zara have excellent return policies. You can shop there.

Walk into a store. Ask them their return policy. If it doesn’t work for you, don’t shop there.

calvinhobbs

Tue, Apr 02 2024, 5:41 pm

I learn to live without frum stores. I really love to support them and whenever I hear that one is in trouble (not making enough) I make an effort to shop there but otherwise I stick to online not frum sites.
I work full time and get home with my kids. I have toddlers and young children and I can’t seem to find the time to shop on the ave.

amother

Tue, Apr 02 2024, 5:54 pm

amother Cantaloupe wrote:

It’s funny because I love shopping online and hate paying local prices. I try to shop local to support my community. The stores complain business is slow because of online shopping.
I need to stop supporting this I see.

amother

Blush

Tue, Apr 02 2024, 5:54 pm

calvinhobbs wrote:

Sites likes Luibelle are best of both worlds.
Frum fashion if you like that, with five day return policy from when it’s delivered. For refund. Free shipping. And slightly longer for credit. Can’t beat that.

amother

Cantaloupe

Tue, Apr 02 2024, 6:01 pm

amother OP wrote:

If you hate shopping local - don’t shop local.
No one is telling you to.
But calling for a “strike and boycott” like you did in your OP isn’t right.

Ema of 5

Tue, Apr 02 2024, 6:58 pm

amother Peach wrote:

If they’re not in the store now, but will be returned close to Pesach in a week, they might not.

amother

Peach

Tue, Apr 02 2024, 7:01 pm

Ema of 5 wrote:

If they’re not in the store now, but will be returned close to Pesach in a week, they might not.

do u shop in the popular brooklyn stores? they are mobbed until the last minute

amother

Brown

Tue, Apr 02 2024, 7:28 pm

amother OP wrote:

A few days is perfect. 2 days is unacceptable.

2 days is beautiful. Where I live in Brooklyn it’s money back on the same day only. I live very far from the stores and after going home and trying it on it’s virtually impossible to get it back on time. So I shop online. Lately I see the Jewish owned websites have also instituted a store credit for online purchases. Guess what, I ditched them.