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So upset over bad experience with frum store UPDATE
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Princess23




 
 
    
 

Post Wed, Mar 06 2024, 11:20 pm
amother OP wrote:
Whenever people complain over bad customer service with frum stores, I generally try to see the stores side.
But my own bad experience, leaves me so upset. I ordered 2 of the same items, I received only 1, they only had 1 in stock. But they charged me for 2. They offered to refund me for just 1 item. I told them I have nothing from 1, I need 2. They're refusing to hear me out and basically banged down the phone on me. This is a very popular children's clothing store. I'm so upset over this. Such bad customer service. What am I supposed to do now with just 1 item I can't use?


Yelp negative reviews work well often.
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dena613




 
 
    
 

Post Thu, Mar 07 2024, 1:00 am
Read page 5
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mfb




 
 
    
 

Post Thu, Mar 07 2024, 8:55 am
Princess23 wrote:
Yelp negative reviews work well often.

I don’t think that’s ok according to Halacha
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amother
Papayawhip


 

Post Thu, Mar 07 2024, 11:18 am
If it says UPDATE in the title, why dont people make sure to read the update before responding to the original post? Scratching Head The responses are not relevant anymore.
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amother
Seafoam


 

Post Thu, Mar 07 2024, 11:19 am
amother Ebony wrote:
I grew up in fashion retail business. My parents' stores had generous return policy. The exception was evening gowns. Unfortunately it was too common for women to buy, wear once with tag still on and hidden in dress, and then return.

I noticed some places place their tags in prominent places on the item. That probably takes care of that problem 😂
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