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New Eurolux urn water tastes like burnt plastic UPDATE

 
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amother




OP
 

Post Tue, May 17 2022, 1:38 pm
Bought a new urn a few weeks ago. The water continuously tastes like burnt plastic. I keep emptying and refilling but the taste won’t go away. Anyone had this? Should I call the company?
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amother




DarkCyan
 

Post Tue, May 17 2022, 2:26 pm
ugh
I have found that many of the nicer urns have a plastic ring or something inside which you can see which gives it a plastic disgusting taste. I cannot use them. Went back to my old model.
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amother




Hydrangea
 

Post Tue, May 17 2022, 2:49 pm
Omg yes meee
Just got a new one for peasach and that taste still hasn’t gone away no matter how many times we boiled it with vinegar, lemon….
What can we do
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amother




OP
 

Post Tue, May 17 2022, 3:50 pm
amother [ Hydrangea ] wrote:
Omg yes meee
Just got a new one for peasach and that taste still hasn’t gone away no matter how many times we boiled it with vinegar, lemon….
What can we do


Oh man. Also a eurolux?
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amother




Hydrangea
 

Post Tue, May 17 2022, 5:02 pm
amother [ OP ] wrote:
Oh man. Also a eurolux?


Yup
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amother




OP
 

Post Tue, May 17 2022, 5:12 pm
amother [ Hydrangea ] wrote:
Yup


I’m going to call the company tomorrow
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asweet




 
 
 
 

Post Tue, May 17 2022, 5:13 pm
I spill the first few cups of water and the rest is ok
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amother




Seafoam
 

Post Tue, May 17 2022, 5:44 pm
The $150 Chefman too.

Brand names from now on only please.
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amother




OP
 

Post Thu, May 26 2022, 11:29 am
amother [ Hydrangea ] wrote:
Omg yes meee
Just got a new one for peasach and that taste still hasn’t gone away no matter how many times we boiled it with vinegar, lemon….
What can we do


Hi
Just wanted to let you know I brought my urn to the company in Chestnut Ridge (next to monsey) and they gave me a new urn that’s a different model. Didn’t open the box yet but they said this urn shouldn’t have the burnt plastic taste problem
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amother




Hydrangea
 

Post Thu, May 26 2022, 3:24 pm
amother [ OP ] wrote:
Hi
Just wanted to let you know I brought my urn to the company in Chestnut Ridge (next to monsey) and they gave me a new urn that’s a different model. Didn’t open the box yet but they said this urn shouldn’t have the burnt plastic taste problem


Wow thank you so much for that update
Did you have to call before or you can just show up with the urn
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amother




OP
 

Post Thu, May 26 2022, 9:06 pm
amother [ Hydrangea ] wrote:
Wow thank you so much for that update
Did you have to call before or you can just show up with the urn


I did call before and they told me to bring the urn in. 201-785-8840
I plugged in the new urn and there’s no burnt smell bH.
Hatzlacha

Btw is your urn the type with no pump, just a spout on the bottom with a safety feature?
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amother




Hydrangea
 

Post Thu, May 26 2022, 9:10 pm
ya the spout with safety feature
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