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Forum
-> Inquiries & Offers
-> Israel related Inquiries & Aliyah Questions
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amother
OP
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 Sun, Dec 24 2023, 1:16 am
Hi,
Can anyone recommend a store in Israel (preferably Jerusalem but flexible) with English speaking customer service? It's important that they sell Cybex strollers because that's the stroller I have an issue with and need additional parts for.
My Hebrew is reasonable but not good enough for me to explain what I need in this case...
Thank you!
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Success10
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Sun, Dec 24 2023, 2:18 am
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Did you try chasdei shmuel? I haven't bought from them in over 10 years, but I think they might be able to help in English.
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amother
OP
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Wed, Dec 27 2023, 1:46 pm
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Thank you! I haven't heard of them before, but I will try them.
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smores
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Wed, Dec 27 2023, 4:21 pm
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I don't believe cybex is sold in Israel
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amother
OP
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Sun, Dec 31 2023, 4:08 am
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I called them and they will get back to me. They didn't seem put off when I said the brand of the stroller I'm missing a part for is Cybex... also I see Cybex strollers all over, so I'm feeling optimistic.
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ray family
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Sun, Dec 31 2023, 4:10 am
Where did you buy your stroller from?
What about contacting cyber directly and asking them where to go to service your stroller.
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amother
Wandflower
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Mon, Jan 01 2024, 9:01 am
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Shilav sells Cybex strollers. They don't specifically have English speaking service, but you can ask if there is someone who speaks English you can talk to. I almost bought a cybex stroller from them a few months ago, and when the salesman heard us speaking English, he started talking to us in English.
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